Privacy Policy

We collect information you provide directly to us:

• Account details: name, username, email, phone number, profile photo, bio
• Vendor and designer profile details: business name, description, categories or specializations, address, city, state, country, website, social media links, and bank account information for payouts
• Order information: shipping address, order history, and items purchased or sold
• Payment information processed through our payment partner, Paystack — we do not store your full card details
• Communications you send us, including custom order requests, reviews, and support messages
• Newsletter subscription email, if you choose to subscribe

We also collect certain information automatically:

• Device and browser information, IP address, and general location
• Usage data, such as pages visited and actions taken on the Platform

• To create and manage your account, including vendor and designer profiles
• To process orders, payments, and payouts
• To verify vendor and designer details as part of our onboarding and compliance process
• To communicate with you about orders, account activity, and customer support
• To send marketing or newsletter emails, where you have opted in — you may unsubscribe at any time
• To detect, investigate, and prevent fraud, abuse, or violations of our Acceptable Use Policy
• To improve and personalize the Platform
• To comply with legal obligations, including those required by our payment processor and applicable financial regulations

We do not sell your personal information. We share it only in these circumstances:

• With vendors or designers, limited to what is needed to fulfill an order (e.g. shipping name and address)
• With our payment processor, Paystack, to process payments, payouts, and verify details for compliance purposes
• With service providers who help us operate the Platform (e.g. hosting, file storage, email delivery), under confidentiality obligations
• When required by law, regulation, legal process, or governmental request
• To protect the rights, property, or safety of ZynFashionHome, our users, or the public
• In connection with a merger, acquisition, or sale of assets, with notice to you where required

We retain your information for as long as your account is active or as needed to provide you services, comply with our legal obligations (including financial and tax record-keeping requirements), resolve disputes, and enforce our agreements.

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information, subject to our legal and operational requirements
• Withdraw consent for marketing communications at any time
• Object to or restrict certain processing of your information

To exercise any of these rights, contact us at zyntechinnovations@gmail.com.

We process personal data in accordance with the Nigeria Data Protection Act 2023. You also have the right to lodge a complaint with the Nigeria Data Protection Commission (NDPC) if you believe your data has been mishandled.

We use reasonable technical and organizational measures to protect your information, including encrypted connections and restricted access to sensitive data such as bank account details. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

We use cookies and similar technologies to keep you signed in, remember your preferences, and understand how the Platform is used. You can control cookies through your browser settings, though disabling them may affect how the Platform functions.

The Platform is not directed to children under 18, and we do not knowingly collect personal information from them. If you believe a child has provided us information, contact us and we will take steps to delete it.

We may update this Privacy Policy from time to time. We will post the updated version here with a new "Last updated" date. Continued use of the Platform after changes take effect constitutes acceptance of the revised Policy.

Questions about this Privacy Policy can be sent to zyntechinnovations@gmail.com or by phone at +234 811 436 3536.

ZYNTECH GLOBAL INNOVATIONS LTD, RC [CAC RC number], [registered business address], Nigeria.